Contact information
Contact Us
We’d Love to Hear From You
Have a question about your order, a product, or simply want to say hello? Our team is here to help.
Whether you need assistance before placing an order or support after your purchase, we’re committed to providing a smooth and enjoyable shopping experience.
Customer Support
For all inquiries, please contact us using the information below:
Email: support@honeymuse.com
Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (PST)
Closed on weekends and major holidays.
Before Contacting Us
To help us assist you as quickly as possible, please include:
- Your full name
- Your order number (if applicable)
- A detailed description of your question or concern
Response Time
We aim to respond to all emails within 1–2 business days. Response times may be slightly longer during holidays, promotions, or new product launches.
Frequently Asked Questions
Before reaching out, you may find your answer on one of our policy pages:
- Shipping Policy
- Return & Refund Policy
- Terms of Service
- Privacy Policy
Thank You
Thank you for choosing Honey Muse. We appreciate your support and look forward to helping you find your next favorite beauty essential.