Shipping policy

Shipping Policy

Effective Date: July 30, 2026

Thank you for shopping with Honey Muse! We are committed to processing and shipping your order as quickly as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment has been received.
  • Orders are processed Monday through Friday, excluding weekends and holidays.
  • During product launches, promotions, or holidays, processing times may be slightly longer.

Once your order has been processed, you will receive a shipping confirmation email with tracking information.

Shipping Times

Estimated delivery times begin after your order has been processed.

  • Standard Shipping: Approximately 3–7 business days
  • Expedited Shipping: Delivery times vary based on the shipping method selected at checkout.

Please note that shipping estimates are not guaranteed and may be affected by weather, carrier delays, or other circumstances beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your order, shipping method, and destination.

Honey Muse may offer free shipping promotions during select events or on qualifying orders.

Order Tracking

Once your package has shipped, you will receive a tracking number via email. Tracking information may take up to 24 hours to update after your package has been scanned by the shipping carrier.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address at checkout.

If an incorrect address is entered, please contact us immediately. While we will do our best to assist, we cannot guarantee changes can be made once an order has been processed or shipped.

Honey Muse is not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Stolen, or Delayed Packages

Once a package has been handed over to the shipping carrier, Honey Muse is not responsible for delays, lost packages, or stolen deliveries.

If your tracking information indicates your package has been delivered but you have not received it, we recommend:

  • Checking with household members or neighbors.
  • Looking around your delivery location.
  • Contacting the shipping carrier directly to file a claim.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number
  • Photos of the damaged item(s)
  • Photos of the shipping packaging

We will review your request and determine an appropriate resolution.

International Shipping

International shipping may be available to select countries.

Customers are responsible for any applicable customs duties, taxes, import fees, or other charges required by their country’s regulations.

Honey Muse is not responsible for delays caused by customs processing.

Contact Us

If you have any questions regarding your shipment or order, please contact our customer support team through the contact information listed on our website.

Thank you for choosing Honey Muse. We appreciate your support and look forward to delivering your curated beauty essentials.