Refund policy

Honey Muse Return & Refund Policy

At Honey Muse, we take pride in carefully inspecting and packaging every order before it ships. Due to the nature of our products and for hygiene reasons, all sales are final.

Returns & Exchanges

We do not accept returns, exchanges, or offer refunds for:

• Change of mind
• Incorrect item ordered
• Size, color, or style preferences
• Gift purchases

Damaged or Defective Items

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.

Please include:

• Your order number
• A description of the issue
• Clear photos of the damaged or incorrect item and its packaging

Once reviewed, we will determine whether a replacement or store credit is appropriate.

Lost or Stolen Packages

Honey Muse is not responsible for packages that are lost, stolen, or delayed after they have been marked as delivered by the shipping carrier. If you experience a delivery issue, please contact the shipping carrier directly.

Order Cancellations

Orders are processed quickly to ensure fast shipping. Once an order has been placed, it cannot be canceled, modified, or changed.

By placing an order with Honey Muse, you acknowledge that you have read and agreed to this Return & Refund Policy.